To stay ahead of a very competitive market scenario, Porbandar Coal has endeavored to become a market leader by meeting the customer expectations through quality. It has strived not only to achieve but also exceed the expectations of the customers through Customer Delight.

We have established and implemented Total Quality Management, a way of not just assuring product or service quality - it is way of managing people and business processes, to ensure complete customer satisfaction at every stage, both internally and externally.

Our belief in achieving the FTR (First Time Right) is by focusing on defect prevention, rather than detection and rectification.

Beyond this our effort is to reach the apex of quality, by continually improving systems and processes through adoption of advanced quality tools & methodologies: